At LifeGivingStore.com, we want you to be fully satisfied and have a completely worry free experience with the products you purchase from us. If you have any questions, concerns, or problems, please let us know. You can use our Contact Form and we will be happy to help you.
If you believe that making a purchase was not the right decision and you think that the product you have purchased is not suitable for your needs, we want to make things right.
Supplements (powdered supplements, etc)
Return unopened products within 60 days of purchase for a full refund of product. Lifegivingstore.com is not responsible for return postage. Shipping charges will not be refunded.
Return opened products within 60 days of purchase for a 50% refund. Lifegivingstore.com is not responsible for return postage. Shipping charges will not be refunded.
Light Therapy & Hydrogen Generators
Return product within 60 days of purchase. A 15% restocking fee will be deducted from product refund. Lifegivingstore.com is not responsible for return postage. Shipping charges will not be refunded.
To initiate a refund simply send us an email via our Contact Form.
- Shipping is responsibility of customer, no shipping charges will be refunded. We cannot be held liable for lost or damaged shipments that are returned to us.
- Returns must be postmarked within 60 days of receipt of product. Returns shipped after 60 days will not be accepted.
- Returns must be received in like new condition, with original packaging and accessories. If return is damaged or missing components it could be subject to additional fees. Fees will be deducted from refund amount.
- All returns will be processed and inspected within 14 working days of receipt.
- A 15% restocking fee will be charged for all orders that are refused or unclaimed at the carrier level and returned to Lifegivingstore.com. If you ship via DHL please be aware that we are charged for the shipment when it is returned to us. This charge is the responsibility of the customer.
- Some items are excluded, please see individual product page.